Connected workflows
One AiVA, multiple connections
AiVA answers questions and captures lead intent, then passes that context into CRM, booking, commerce, or POS systems.
Integrations
Connect AiVA to the tools you already use.
Add CRM follow-up, booking, order support, or voice after the website assistant is working.
Workflow integrations
Connect the system involved in the next customer step.
That may be sales follow-up, booking, commerce support, or voice. AiVA keeps the original conversation attached.
CRM and follow-up
Move qualified leads into the right sales workflow.
Connect AiVA to your existing follow-up stack so inquiries do not stop at the website chat window.
HubSpotGoHighLevelZohoSalesforcePipedrive
Booking and reservations
Guide people from a question into a booking path.
Use the assistant to answer common questions, then hand the customer into the right reservation or scheduling flow.
CalendarsFareHarborReservation toolsLesson scheduling
Commerce and support
Handle order, product, and service questions without breaking the conversation.
Keep one assistant across product guidance, order support, and next-step routing when commerce or service workflows need it.
ShopifySquareCatalog supportOrder lookup
Voice and new channels
Use the same assistant by voice when typing is inconvenient.
Keep web and voice tied to the same business knowledge so customers receive consistent answers.
Voice sessionsShared assistant logicPhone-first flows
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How to approach it
Add one useful connection at a time.
Start where a lead or customer request currently gets stuck.
Prove the website assistant first
If AiVA improves response time and lead quality, connect other systems after the value is clear.
Carry customer context forward
Pass the original question, answer, and lead details into the next system so staff do not reconstruct the conversation.
Connect only where it helps
Not every business needs deep systems work on day one. Integrate the systems that drive real ROI.
Next step
Launch AiVA. Connect the next system when you need it.
Try AiVA free for 30 days and test it with real customer questions.